Privacy Policy
Last Updated: March 16, 2025
Welcome to ExpertFootballTips.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We May Collect
We may collect various types of information to provide and improve our services:
- Personal Information: Including your name, email address, phone number (if voluntarily provided), and any information you submit when contacting support or subscribing to our services.
- Account Information: If you create an account, we collect login details such as username and password (encrypted and securely stored).
- Payment Information: If you make purchases through our platform, we may collect payment details (processed securely through third-party payment gateways; we do not store card details on our servers).
- Usage Data: Automatically collected information about how you access and use our services, such as your IP address, browser type, device identifiers, pages viewed, links clicked, and referring websites.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our website and hold certain information. You can manage cookie preferences through your browser settings.
2. How We may Use Your Information
We may use the collected information for various purposes, including but not limited to:
- Providing personalized football predictions, tips, and relevant content tailored to your interests.
- Processing transactions and managing your subscriptions securely.
- Sending newsletters, updates, and promotional offers. You can unsubscribe anytime through links in our emails.
- Responding to customer support requests and resolving issues.
- Monitoring and analyzing trends to improve our website, services, and user experience.
- Preventing fraudulent activity, protecting the security of our services, and enforcing our Terms of Use.
3. Sharing and Disclosure of Your Information
We value your privacy. We do not sell, trade, or rent your personal information to third parties. We may share your data in the following situations:
- Service Providers: Trusted partners who assist us in delivering services, such as payment processors, email service providers, and analytics platforms. They are obligated to maintain confidentiality and data security.
- Legal Requirements: If required by law or in response to valid legal processes, we may disclose your information to authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring organization.
4. Third-Party Services and Analytics
We may use third-party services like Google Analytics to collect, monitor, and analyze usage data. These third parties operate under their own privacy policies, and we encourage you to review their practices. We do not control how these third parties collect or use your data.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
6. Data Security
We implement industry-standard security practices to protect your personal data, including SSL encryption, firewalls, and regular security audits. While we strive to protect your information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Rights and Choices
- Access and Correction: You have the right to request access to your personal data and correct inaccuracies.
- Data Portability: You may request a copy of your personal data in a commonly used format.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Marketing Preferences: You may opt out of receiving promotional emails by clicking the unsubscribe link or contacting our support team.
8. GDPR Compliance (For EU Users)
If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). You have the following rights under GDPR:
- The right to access, update, or delete your personal information.
- The right to restrict or object to certain processing activities.
- The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.
9. Children's Privacy
Our services are not intended for use by individuals under the age of 17+. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will notify you of any significant changes by posting an updated policy on this page, along with the effective date. Your continued use of our services after the update constitutes acceptance of the new terms.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer (DPO) at:
Email: [email protected]
Mailing Address:
ExpertFootballTips.com
Nairobi, Kenya